Toloka task access: tips for unlocking more tasks

Toloka Team
by Toloka Team
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Every Toloker's task feed is unique, as access to projects is based on specific criteria set by requesters. This is why you may see conflicting answers on social media when people ask if particular tasks are currently available. In this article, we will explain how your Toloker feed is created and what factors determine your access to tasks.

Requester Criteria

When requesters publish tasks on the platform, they set specific criteria that determine whether you will see the tasks:

Accurate personal data
Ensure that you provide accurate information about your country of residence, gender, and age since this information is crucial for accessing field tasks.

Language test results
If you speak French, the platform will display French tasks, while you will see different ones if you speak Arabic. Only list the languages you can speak and write fluently without using a dictionary. The maximum number of confirmed languages is three; listing more could result in your access to tasks being restricted.

Skills
Your ability to perform various types of tasks is reflected in your skills. For example, your percentage of correct answers to questions could be displayed as a skill. Skills can be public or hidden, and each task can have one or more skills listed. The higher your skill level, the more tasks you will have to choose from, and some requesters may even set their pay rates based on skill levels.

Available devices
Some tasks are only available on the web version, while others are available on the app. To access all tasks, use both options.

Clean work
If you make mistakes during training or while working on a task, you may not see similar tasks in the future, and your access to current tasks may be revoked.
Why have some tasks stopped showing up?

Why tasks are no longer available?

There are several reasons why tasks may no longer be available to you, including:

  • No more tasks available
  • Ban due to errors or fraud
  • Decreased task skill
  • Requester changed project access rules
  • If there is a technical problem, it will be listed next to the task for you to read.

Simple rules to avoid losing access to tasks

Here are some tips to help you maintain access to tasks:

  • Provide accurate data during registration, including your first name, last name, and year of birth.
  • Only use one account; using multiple accounts will result in access to tasks being blocked by our anti-fraud system.
  • Do not use scripts or bots since they can get your account blocked.
  • Work carefully and avoid making mistakes when entering the CAPTCHA. Mistakes could result in your access to tasks being blocked by the system.
Article written by:
Toloka Team
Toloka Team
Updated: 

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