About Toloka

Withdrawal methods

How to withdraw money from Toloka

Alert

Enter your real first and last name in your account settings. Otherwise, you won't be able to withdraw money. The user's first and last name in the payment system must match their first and last name in Toloka. Otherwise, your account may be blocked.

To withdraw funds from your Toloka account:

  1. Open the My money page.

  2. Select a payment system and click Withdraw.

You can cancel the withdrawal request. To do this, click Cancel request in the Actions history block. If there is no button, you won't be able to cancel the transaction even through Toloka technical support.

It usually takes a few hours or days, but sometimes longer. The maximum transfer time is 30 days. Check the status in the Actions history block.

Alert

You won't be able to submit a request if you just registered or recently changed your phone number. If this is the case, your account is undergoing verification. It takes 1 day if you just registered, and 7 days if you changed your phone number.

How to choose a withdrawal method

Toloka lets you withdraw money using: PayPal, Payoneer.

You can add only one account of each type.

Warning

Citizens of the Russian Federation who have confirmed their self-employed status and added Toloka as a partner in the My Taxes system can only withdraw money to YooMoney and FPS.

Withdrawal method

Area of operation

Total fee

Minimum withdrawal amount

Where to transfer money next

PayPal
Only certain countries

Regions where PayPal transfer is not allowed

Iran
Crimea
Cuba
Russia
North Korea
Syria
Sudan
Turkey
Uzbekistan
Ukraine

The full list can be found on the website of the U.S. Department of the Treasury.
From 2 to 6%

Fees

  • From Toloka — 2% of the amount, but not more than $7.
  • To your bank account — free of charge if there is no currency conversion.
  • Conversion to another currency — from 3 to 4%.

Learn more on the PayPal website.
From $0.02 to $1

$0.02 for one withdrawal a week. Subsequent withdrawals within a week — $1.

The terms for withdrawing money to a bank account depend on the currency. Read more in the PayPal Help Center.

Alert

Funds withdrawal to PayPal is currently unavailable for users in Russia.

Payoneer
Almost everywhere

Works with restrictions in Russia.

Available in more than 200 countries. For more information, contact the Payoneer Support Center.
2%

Fees

  • From Toloka — 0%.
  • To your bank account — up to 2%.
  • To a bank account in the same currency. USD — $1.5, EUR — €1.5, GBP — £1.5.

Learn more on the Payoneer website.

$20
  • To a bank account.
  • To the Payoneer Mastercard.

To find out the exact fee amount, go to Fees in your Payoneer account.

The minimum withdrawal amount may differ from the one when withdrawing from Toloka. It might be higher (for example, $50).

Alert

Starting on December 16, 2022, funds withdrawal to Payoneer is unavailable for users from Russia.

QIWI
Only certain countries

Regions where QIWI is available:

Belarus
Georgia
Kazakhstan
Moldova
Russia
Tajikistan
Uzbekistan
From 1 to 3%

Fees

  • From Toloka — 1%.
  • Cash from QIWI card — 2% + 50 rubles.
  • To cards — 2% + 50 rubles.
  • To a bank account — 1,8% + 120 rubles.

Learn more on the QIWI website.
From $0.05 to $1

$0.05 for one withdrawal a week. Subsequent withdrawals within a week — $1.
  • Cash from QIWI card.
  • To bank card.
  • To an account in any bank.
  • To any wallet.
  • Cash in QIWI offices: Saint Petersburg and Kazan.

Learn more on the QIWI website.

Warning

Don't request withdrawal until you are sure that your account is confirmed in the payment system. Otherwise, your request may be rejected, and you will have to submit it again.

Withdrawal features

For citizens of Uzbekistan

You can also withdraw funds from Toloka using Payoneer. Here are some details you need to consider:

You can receive payments in EUR or USD. Direct UZS withdrawal is unavailable.

Foreign currency account

  • You need to open an account in EUR or USD. You can get a bank card and withdraw USD or UZS.
  • When withdrawing money from a foreign currency account, some banks may charge a fee.
  • Some banks request information about the source of the money transferred from Payoneer to a foreign currency account.

Payoneer Mastercard

  • You can use this card to withdraw money at any ATM. The fee is approximately 3% (depending on the bank). You can withdraw UZS at ATMs.
  • The card will not be available immediately after registration, but you can apply for it after you have accumulated a certain amount on your account. Check the details in the Payonner Support Center.
  • The card is issued free of charge, but there is a service fee of $3 a month or $30 annually.
  • Delivery is free, but it can take a long time. Express delivery via DHL costs $40 and takes 3-5 days.

All information is provided for informational purposes. The rates, terms, and fees may vary. Check up-to-date information in the Payoneer Support Center.

Note

Payment and money withdrawal are regulated by the User Agreement.

The terms of payment systems are for information only.

The payment system can change prices, conditions and its availability in the user's country on a unilateral basis. Users can find out about the changes on the payment system site.

Toloka is not responsible for such changes or for publishing them here within a certain timeframe.

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