Some tasks are reviewed for longer than others. The requester can reject a task if it isn't completed according to the instructions. Rejected tasks are not paid for.
The review may take several days. The review period is specified in the Under review until field on History. All tasks are reviewed within the specified time frame or less.
The history of completed tasks is available on the Profile → History page.
If your task is rejected, you can't complete it again. You can challenge the review result.
After the review, payment for the accepted tasks is credited to your account. The amounts are indicated in the upper Toloka menu on the right :
Gray indicates the amount for tasks that are currently under review.
Green indicates money on your Toloka account.
You can appeal to the requester within 7 days after the review.
For each rejected task, you must submit a separate appeal.
Go to the Profile → History page.
Choose Rejected in the drop-down list above the Completed tasks in the last 2 months table.
Click the project.
Open the rejected task by clicking on its number.
Click Contact requester at the top of the page Messages.
Describe briefly why you think the task was completed correctly. The task number is attached to the message automatically.
The requester will respond to the appeal within 14 days.
Don't send repeated requests or ask for a faster response. This will just move your request to the end of the queue, since messages are automatically sorted by time received.
Last updated: February 18, 2023